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Vendor: CompTIA
Certifications: A+
Exam Name: CompTIA A+ Certification Exam (902)
Exam Code: 220-902
Total Questions: 290 Q&As
QUESTION 1
A technician is using a domain account to access files located on a server at the path \\computername\C$.
The technician receives an “Access denied” error message. 220-902 pdf Which of the following is MOST likely the cause of the error?
A. The server is no longer accepting connections since reaching its limit of open shares.
B. The password is incorrect, requiring the user to reset it before authentication will proceed.
C. The username should be prefixed by the domain, followed by a backslash (e.g., domain\username).
D. The account does not have local administrative permissions to access the server share.
Correct Answer: D
QUESTION 2
A networked PC has started to display adware pop-ups when the user opens the browser. Which of the following best practices should the technician employ FIRST when responding to the problem?
A. Disable System Restore
B. Schedule scans and run updates in safe mode
C. Quarantine the system
D. Create a System Restore point
Correct Answer: C
QUESTION 3
A technician is trying to install Windows on a computer. The install process reports there are no storage devices available, but the BIOS shows a hard drive is installed. 220-902 dumps Which of the following does the technician need to do?
A. Create a primary partition
B. Use NTFS
C. Enable PXE
D. Install third-party drivers
Correct Answer: D
QUESTION 4
An administrator must upgrade multiple workstations with a new image being deployed using Windows Deployment Services. Which of the following client-side boot methods initiates the deployment of the new image?
A. USB flash drive
B. CD-ROM
C. PXE
D. GRUB
Correct Answer: C
QUESTION 5
A user’s CRT display is not displaying colors correctly. Turning the display to the right or left sometimes temporarily corrects the problem. Which of the following should the technician check?
A. The video card display driver
B. The CRT power cable
C. The video cable
D. The CRT On Screen Display (OSD)
Correct Answer: C
QUESTION 6
DRAG DROP
A technician has verified that Joe, a user, has a malware infection on his desktop. Drag and drop the following malware remediation techniques in the correct order Joe should follow to alleviate this issue.
Select and Place:
Correct Answer:
QUESTION 7
A user updates the video driver on the computer and it requests a restart after installation. The computer never gets past the loading Windows page without rebooting. 220-902 pdf Which of the following should the technician use to resolve this issue without losing any vital files or programs?
A. Emergency Repair Disk
B. Restore from OEM image
C. System Recovery
D. Restore from backup
Correct Answer: C
QUESTION 8
Which of the following is a risk of implementing a BYOD policy?
A. Introducing malware onto the network
B. DHCP may fail due to incompatibility
C. Different encryption technology
D. Higher risk of phishing attacks
Correct Answer: A
QUESTION 9
A user has plugged in a mobile phone to a PC and received a message that the driver was not successfully installed. Which of the following system tools should be used to troubleshoot this error?
A. Device Manager
B. Component Services
C. Windows Memory Diagnostics
D. Data Sources
Correct Answer: A
QUESTION 10
Ann, a technician, is trying to recover some files for a user from a damaged laptop. Since the Windows installation has been corrupted and does not boot, 220-902 dumps Ann plugs the drive into a bench system to attempt arecovery. After trying to access the drive on the bench computer, the following message is displayeD.
“Access Denied. Please Enter Encryption Password.” Which of the following is the reason that this error is displayed?
A. The hard drive is experiencing S.M.A.R.T. failure errors
B. The TPM security chip inside the bench system is not enabled
C. The BIOS of the bench system is out of date
D. BitLocker is being used
Correct Answer: D
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